A New Zealand family, flying with a child  requested to bring their stroller on the flight, but was denied. Theo, who is 2 years old has Down’s syndrome, and suffers from a rare condition, non-neurogenic neurogenic bladder, which can lead to renal failure. The family of 4 taking a short flight (on Jetstar), only had three carry-on bags for the trip, but were shocked when told Theo’s stroller could not be carried on as there was no room.