It has not even been a week since the Department of Transportation (DOT) fined Delta Air Lines $2 million for violating federal rules on passengers with disabilities, regarding their provision of assistance to passengers while getting on and off airplanes.
On Sunday, an 80-year-old woman who uses a wheelchair, Nefissa Yesuf, was placed on the wrong flight. It is suspected that she was given the wrong boarding pass by Delta and that the Delta staff who escorted her to the plane wheeled her through TSA onto the wrong flight. She flew out of Atlanta was supposed to have landed in Dulles, VA instead landed in Charlotte, N.C.