It’s rare that I can remember what I did yesterday at exactly 7:46 a.m. CST but like many others I remember exactly what I was doing when that first plane crashed into the Twin Towers in New York City on September 11, 2001. My family, friends and clients all share very similar and precise recollections of that day, whether it was leaving for work, being in a high school or college class, or for me, I was cleaning up after our son’s birthday dinner. Like most I was in disbelief that not one plane but then a second plane crashed into the Twin Towers. Instantly I knew this was no accident. My first reaction was disbelief, confusion and an urgent need to talk to someone I could trust. What did all of this mean? I quickly interrupted our handyman who was working on a project in our kitchen. After he saw the second plane collide into the World Trade Center buildings, he agreed with me that these building were about to collapse.